{"id":134,"date":"2024-11-29T14:41:09","date_gmt":"2024-11-29T14:41:09","guid":{"rendered":"https:\/\/fl-i.fr\/NDRC2025-02\/?p=134"},"modified":"2024-11-29T15:12:20","modified_gmt":"2024-11-29T15:12:20","slug":"mon-stage-en-concession","status":"publish","type":"post","link":"https:\/\/fl-i.fr\/NDRC2025-02\/2024\/11\/29\/mon-stage-en-concession\/","title":{"rendered":"MON STAGE EN CONCESSION"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">MON STAGE EN CONCESSION AUTOMOBILE<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">J&rsquo;ai effectu\u00e9 mon deuxi\u00e8me stage de premi\u00e8re ann\u00e9e en BTS NDRC au sein de l&rsquo;entreprise LABAT, garage et concessionnaire Citroen\/Peugeot situ\u00e9 \u00e0 Lacanau-ville en face du Super U. Ce stage a eu lieu du 27 Mai 2024 au 29 Juin 2024 sur une p\u00e9riode de 5 semaines.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">De la vente de v\u00e9hicule&#8230;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Lors de ce stage j&rsquo;ai pu accompagn\u00e9 le commercial lors du processus de vente d&rsquo;un v\u00e9hicule: Berlingo Peugeot. Avant le rendez-vous pris par les clients via leur t\u00e9l\u00e9phone, nous avions \u00e9tabli au pr\u00e9alable un CAP\/SONCAS afin de pouvoir avoir toutes les informations du v\u00e9hicule et pouvoir orienter et aider le client sur caract\u00e9ristiques de leur futur v\u00e9hicule. De plus nous avions \u00e9galement anticiper certaines objections que le clients pourraient avoir.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Lors du rendez-vous le commercial a r\u00e9pondu aux \u00e9ventuelles questions que les clients avaient pu avoir puis nous les avons diriger vers le v\u00e9hicule pour qu&rsquo;il puisse l&rsquo;essayer et prendre leur marque dessus.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Apr\u00e8s l&rsquo;essayage du v\u00e9hicule, le commercial a re\u00e7u les clients afin de parler de pris et n\u00e9gocier avec ces derniers notamment sur la reprise de leur ancien v\u00e9hicule. A la fin du rendez-vous les clients ont conclu un accord et 1 semaine apr\u00e8s il venait chercher leur Berlingo.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">&#8230; en passant par l&rsquo;administratif&#8230;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Chez le garage Labat j&rsquo;ai pu \u00e9galement \u00eatre au pr\u00e8s des personnes de l&rsquo;administratifs comme par exemple de la comptable, de la personne g\u00e9rant les assurances ainsi que la directrice.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">J&rsquo;ai eu plusieurs missions. Tout d&rsquo;abord, j&rsquo;ai dut m&rsquo;occuper des v\u00e9hicules \u00e9paves: trier selon leur plaque d&rsquo;immatriculation et la carte grise \u00e0 l&rsquo;aide d&rsquo;un tableau Excel afin de faciliter leur d\u00e9part du Garage.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Par ailleurs je me suis occuper des arriv\u00e9es des pi\u00e8ces pour les r\u00e9parations de v\u00e9hicule que se soit pour la m\u00e9canique mais aussi pour la carrosserie. De ce fait, je rentrai leur num\u00e9ro via un logiciel pour les r\u00e9pertorier et savoir qu&rsquo;elle \u00e9tait pr\u00e9sente \u00e0 l&rsquo;atelier.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pendant ce stage j&rsquo;ai \u00e9galement \u00e9t\u00e9 \u00e0 l&rsquo;accueil, j&rsquo;ai donc accueillis les clients, r\u00e9pondu a leurs besoins comme par exemple pour leur plein d&rsquo;essence mais aussi r\u00e9pondu au t\u00e9l\u00e9phone.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">&#8230; \u00e0 l&rsquo;am\u00e9lioration du site internet.<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Pour finir, le plus gros de mon travail a \u00e9t\u00e9 d&rsquo;am\u00e9liorer le site web de l&rsquo;entreprise qui avait \u00e9t\u00e9 laiss\u00e9 \u00e0 l&rsquo;abandon. Pour cela, j&rsquo;ai travailler sur le CRM Jalis. J&rsquo;ai donc ajouter des photos, changer la police, ajouter des annoncer ainsi qu&rsquo;am\u00e9liorer les annonces mises en ligne afin de les rendre plus attractif et ainsi faire augmenter le r\u00e9f\u00e9rencement du site. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">J&rsquo;ai pu assister \u00e0 une r\u00e9union avec employ\u00e9e de Jalis qui s&rsquo;est rendu \u00e0 la concession pour pouvoir nous aider \u00e0 r\u00e9f\u00e9rencer le site web. Le but \u00e9tant d&rsquo;augmenter de niveau car Jalis fonctionne avec plusieurs pallier de 1 \u00e0 10 selon la performance du site. Lorsque j&rsquo;ai commenc\u00e9 a travaill\u00e9 dessus, le site avait pour pallier 3 et lors de la fin de mon stage le site avait augmenter \u00e0 8. Cela a put notamment s&rsquo;apercevoir car nous recevions des messages via le site, ce qui n&rsquo;\u00e9tait pas le cas avant.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"646\" src=\"https:\/\/fl-i.fr\/NDRC2025-02\/wp-content\/uploads\/2024\/11\/Capture-decran-2024-11-29-a-15.30.18.png\" alt=\"garage labat\" class=\"wp-image-136\" style=\"width:548px;height:auto\" srcset=\"https:\/\/fl-i.fr\/NDRC2025-02\/wp-content\/uploads\/2024\/11\/Capture-decran-2024-11-29-a-15.30.18.png 940w, https:\/\/fl-i.fr\/NDRC2025-02\/wp-content\/uploads\/2024\/11\/Capture-decran-2024-11-29-a-15.30.18-300x206.png 300w, https:\/\/fl-i.fr\/NDRC2025-02\/wp-content\/uploads\/2024\/11\/Capture-decran-2024-11-29-a-15.30.18-768x528.png 768w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>MON STAGE EN CONCESSION AUTOMOBILE J&rsquo;ai effectu\u00e9 mon deuxi\u00e8me stage de premi\u00e8re ann\u00e9e en BTS NDRC au sein de l&rsquo;entreprise [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":136,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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