{"id":160,"date":"2024-12-04T15:30:30","date_gmt":"2024-12-04T15:30:30","guid":{"rendered":"https:\/\/fl-i.fr\/NDRC2025-03\/?page_id=160"},"modified":"2025-07-24T08:58:10","modified_gmt":"2025-07-24T08:58:10","slug":"etudiante-ndrc-portfolio","status":"publish","type":"page","link":"https:\/\/fl-i.fr\/NDRC2025-03\/","title":{"rendered":"Portfolio De Ludivine Bach\u00e9 &#8211; Etudiante en BTS NDRC"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"576\" height=\"1024\" src=\"https:\/\/fl-i.fr\/NDRC2025-03\/wp-content\/uploads\/2024\/12\/IMG_3118-576x1024.jpg\" alt=\"\" class=\"wp-image-150\" style=\"width:185px;height:auto\" srcset=\"https:\/\/fl-i.fr\/NDRC2025-03\/wp-content\/uploads\/2024\/12\/IMG_3118-576x1024.jpg 576w, https:\/\/fl-i.fr\/NDRC2025-03\/wp-content\/uploads\/2024\/12\/IMG_3118-169x300.jpg 169w, https:\/\/fl-i.fr\/NDRC2025-03\/wp-content\/uploads\/2024\/12\/IMG_3118-768x1365.jpg 768w, https:\/\/fl-i.fr\/NDRC2025-03\/wp-content\/uploads\/2024\/12\/IMG_3118-864x1536.jpg 864w, https:\/\/fl-i.fr\/NDRC2025-03\/wp-content\/uploads\/2024\/12\/IMG_3118-1152x2048.jpg 1152w, https:\/\/fl-i.fr\/NDRC2025-03\/wp-content\/uploads\/2024\/12\/IMG_3118-608x1080.jpg 608w, https:\/\/fl-i.fr\/NDRC2025-03\/wp-content\/uploads\/2024\/12\/IMG_3118.jpg 1242w\" sizes=\"auto, (max-width: 576px) 100vw, 576px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Bonjour, je m&rsquo;appelle Ludivine Bach\u00e9, j&rsquo;ai 19 ans et je suis actuellement en deuxi\u00e8me ann\u00e9e de BTS N\u00e9gociation et Digitalisation de la Relation Client (NDRC) au Lyc\u00e9e Gustave Eiffel \u00e0 Bordeaux. N\u00e9e le 8 janvier 2005 \u00e0 Ar\u00e8s, je suis passionn\u00e9e par les m\u00e9tiers de la relation client et les environnements dynamiques et innovants. Je r\u00e9side sur la commune d&rsquo;Andernos-les-Bains qui appartient au Bassin d&rsquo;Arcachon. Voici Mon Portfolio<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Parcours acad\u00e9mique et professionnel du Portfolio<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Bac Professionnel Vente<\/strong> : J&rsquo;ai obtenu mon Bac Professionnel Vente avec mention Bien au Lyc\u00e9e de la Mer \u00e0 Biganos. Ce parcours m&rsquo;a permis d&rsquo;acqu\u00e9rir des bases solides en commerce, prospection et gestion de la relation client. <a href=\"https:\/\/www.lyceedelamergujan.fr\/\">https:\/\/www.lyceedelamergujan.fr\/<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/th.bing.com\/th\/id\/OIP.MpjGTmfN0dFvqJSWDOljPgAAAA?rs=1&amp;pid=ImgDetMain\" alt=\"\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Mes stages <\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Stages professionnels en Bac Professionnel Vente<\/strong> :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Renault (seconde)<\/strong> : D\u00e9couverte du m\u00e9tier de commercial automobile.<\/li>\n\n\n\n<li><strong>Alain Afflelou (premi\u00e8re)<\/strong> : Initiation \u00e0 la vente dans le secteur de l\u2019optique.<\/li>\n\n\n\n<li><strong>Rispot (premi\u00e8re)<\/strong> : Stage dans le secteur du textile.<\/li>\n\n\n\n<li><strong>Agence de l\u2019Horizon \u00e0 Ar\u00e8s (terminale)<\/strong> : Premi\u00e8re immersion dans le secteur de l\u2019immobilier.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Actuellement en <strong>BTS NDRC<\/strong> au Lyc\u00e9e Gustave Eiffel \u00e0 Bordeaux <a href=\"https:\/\/www.eiffel-bordeaux.org\/\">https:\/\/www.eiffel-bordeaux.org\/<\/a> : Durant ma formation actuelle, j\u2019ai r\u00e9alis\u00e9 des stages enrichissants :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><a href=\"https:\/\/fl-i.fr\/NDRC2025-03\/wp-admin\/post.php?post=61&amp;action=edit\">Agence de l\u2019Horizon (1\u00e8re ann\u00e9e)<\/a><\/strong> : Approfondissement des techniques commerciales et relationnelles dans l\u2019immobilier.<\/li>\n\n\n\n<li><strong>CIC Andernos (2\u00e8me ann\u00e9e)<\/strong> : D\u00e9couverte de la relation client dans le secteur bancaire.<\/li>\n\n\n\n<li><strong>Century 21 Biganos (2\u00e8me ann\u00e9e)<\/strong> : D\u00e9veloppement de mes comp\u00e9tences en prospection et organisation d\u2019animations commerciales.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/www.eiffel-bordeaux.org\/wp-content\/uploads\/2023\/06\/Gustave-Eiffel-1024x640.jpg\" alt=\"\" style=\"width:375px;height:auto\"\/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Comp\u00e9tences cl\u00e9s<\/strong> et Mes centres d&rsquo;int\u00e9r\u00eats (R\u00e9seaux Sociaux)<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Analyse des besoins clients et mise en place de solutions adapt\u00e9es.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Relation client et n\u00e9gociation commerciale.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ma\u00eetrise des outils digitaux (CRM, r\u00e9seaux sociaux, emailing).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Organisation d\u2019\u00e9v\u00e9nements commerciaux (exemple : cr\u00e9maill\u00e8res chez Century 21).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Prospection physique et t\u00e9l\u00e9phonique<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br>Passionn\u00e9e par le digital, je g\u00e8re \u00e9galement un <strong>compte Instagram<\/strong> <a href=\"https:\/\/www.instagram.com\/ludii__i\/\">https:\/\/www.instagram.com\/ludii__i\/<\/a> pour partager des inspirations et \u00e9changer sur des th\u00e9matiques qui me tiennent \u00e0 c\u0153ur. Ce projet m\u2019aide \u00e0 renforcer ma cr\u00e9ativit\u00e9 et mon sens du relationnel en ligne.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&lsquo;ai \u00e9galement un compte LinkedIn <a href=\"https:\/\/www.linkedin.com\/in\/ludivine-b-110435295\/\">https:\/\/www.linkedin.com\/in\/ludivine-b-110435295\/<\/a>ce qui me permet de d\u00e9velopper mon r\u00e9seau professionnel et de valoriser mes exp\u00e9riences.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Objectifs professionnels<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">Mon ambition est de m\u2019orienter vers un poste \u00e0 responsabilit\u00e9s dans le domaine de la relation client, que ce soit dans l\u2019immobilier, la banque ou tout autre secteur demandant des comp\u00e9tences en communication et en digitalisation.<\/p>\n\n\n\n<div class=\"wp-block-uagb-slider uagb-block-797fb3dd uagb-slider-container\"><div class=\"uagb-slides uagb-swiper\"><div class=\"swiper-wrapper\">\n<div class=\"wp-block-uagb-slider-child uagb-slider-child-wrap swiper-slide uagb-block-79b0a363\"><div class=\"swiper-content\">\n<div class=\"wp-block-uagb-container uagb-block-b4dab024 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-info-box uagb-block-40042b42 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-image-content\"><img decoding=\"async\" src=\"https:\/\/fl-i.fr\/NDRC2025-03\/wp-content\/uploads\/2025\/01\/pexels-photo-27637554-27637554-150x150.jpg\" alt=\"Close-up of KLM aircraft wing soaring above with a clear blue sky backdrop.\" width=\"\" height=\"0\" loading=\"lazy\"\/><\/div><div class=\"uagb-ifb-title-wrap\"><h3 class=\"uagb-ifb-title\"><em>Vue imprenable depuis l&rsquo;aile de notre avion KLM en route pour les \u00c9tats-Unis<\/em><\/h3><\/div><p class=\"uagb-ifb-desc\">Un moment captivant en vol, captur\u00e9 depuis l&rsquo;aile de notre avion KLM, juste avant notre arriv\u00e9e en Am\u00e9rique. Le d\u00e9but de notre aventure en famille sur la c\u00f4te ouest des \u00c9tats-Unis commence \u00e0 des milliers de pieds au-dessus du sol.<\/p><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"https:\/\/fl-i.fr\/NDRC2025-03\/wp-admin\/post.php?post=217&amp;action=edit\" class=\"uagb-infobox-cta-link wp-block-button__link\" target=\"_self\" rel=\"noopener noreferrer\" onclick=\"return true;\"><span class=\"uagb-inline-editing\">Cliquez Ici !<\/span><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><div class=\"swiper-pagination\"><\/div><div class=\"swiper-button-prev\"><\/div><div class=\"swiper-button-next\"><\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-testimonial uagb-slick-carousel uagb-tm__arrow-outside uagb-block-808681bc\"><div class=\"is-carousel uagb-tm__columns-1 uagb-tm__items\"><div class=\"uagb-testimonial__wrap  uagb-tm__imgicon-style-circle uagb-tm__image-position-bottom uagb-tm__bg-type-none \"><div class=\"uagb-tm__content\"><div class=\"uagb-tm__overlay\"><\/div><div class=\"uagb-tm__text-wrap\"><div class=\"uagb-tm__desc\">\u00ab\u00a0Je suis extr\u00eamement reconnaissant envers Ludivine Bach\u00e9 pour l\u2019aide pr\u00e9cieuse qu\u2019il\/elle m\u2019a apport\u00e9e durant ma formation. Gr\u00e2ce \u00e0 ses conseils personnalis\u00e9s et \u00e0 son approche bienveillante, j\u2019ai pu am\u00e9liorer consid\u00e9rablement mes comp\u00e9tences et ma confiance en moi. Elle a su rendre les sujets complexes accessibles et int\u00e9ressants, ce qui a facilit\u00e9 mon apprentissage. Je me sens d\u00e9sormais pr\u00eat(e) \u00e0 relever de nouveaux d\u00e9fis acad\u00e9miques. Un grand merci pour ta patience et ton expertise !\u00a0\u00bb<\/div><div class=\"uagb-tm__meta-inner\"><div class=\"uagb-tm__image-content\"><div class=\"uagb-tm__image\"><img decoding=\"async\" class=\"uagb-tm-img-src\" src=\"https:\/\/fl-i.fr\/NDRC2025-03\/wp-content\/uploads\/2025\/07\/Capture-decran-2025-07-24-105732-150x143.png\" alt=\"\" width=\"60\" height=\"57\" loading=\"lazy\"\/><\/div><\/div><div class=\"uagb-testimonial-details\"><span class=\"uagb-tm__author-name\">Enzo Cassang <\/span><span class=\"uagb-tm__company\">Etudiant Lyc\u00e9e Gustave Eiffel Bordeaux<\/span><\/div><\/div><\/div><\/div><\/div><div class=\"uagb-testimonial__wrap  uagb-tm__imgicon-style-circle uagb-tm__image-position-bottom uagb-tm__bg-type-none \"><div class=\"uagb-tm__content\"><div class=\"uagb-tm__overlay\"><\/div><div class=\"uagb-tm__text-wrap\"><div class=\"uagb-tm__desc\">\u00ab\u00a0Travailler avec Ludivine a \u00e9t\u00e9 une exp\u00e9rience exceptionnelle. En tant qu&rsquo;ambassadrice pour Sephora, il est essentiel de maintenir une connexion authentique avec les clients tout en leur offrant des conseils adapt\u00e9s. Gr\u00e2ce \u00e0 [Ton Pr\u00e9nom], j\u2019ai appris \u00e0 perfectionner mon approche de la vente, \u00e0 mieux comprendre les besoins des clients et \u00e0 leur offrir des solutions qui r\u00e9pondent vraiment \u00e0 leurs attentes. Elle a un talent unique pour rendre chaque interaction positive et impactante. Non seulement mes performances de vente se sont am\u00e9lior\u00e9es, mais j\u2019ai aussi gagn\u00e9 en confiance. Je recommande vivement Ludivine \u00e0 toute personne cherchant \u00e0 am\u00e9liorer son approche de la vente.\u00a0\u00bb<\/div><div class=\"uagb-tm__meta-inner\"><div class=\"uagb-tm__image-content\"><div class=\"uagb-tm__image\"><img decoding=\"async\" class=\"uagb-tm-img-src\" src=\"https:\/\/fl-i.fr\/NDRC2025-03\/wp-content\/uploads\/2025\/01\/laetitia-150x150.jpg\" alt=\"\" width=\"60\" height=\"57\" loading=\"lazy\"\/><\/div><\/div><div class=\"uagb-testimonial-details\"><span class=\"uagb-tm__author-name\">Laetitia Garcia <\/span><span class=\"uagb-tm__company\">Ambassadrice Sephora Biganos<\/span><\/div><\/div><\/div><\/div><\/div><div class=\"uagb-testimonial__wrap  uagb-tm__imgicon-style-circle uagb-tm__image-position-bottom uagb-tm__bg-type-none \"><div class=\"uagb-tm__content\"><div class=\"uagb-tm__overlay\"><\/div><div class=\"uagb-tm__text-wrap\"><div class=\"uagb-tm__desc\"> \u00ab\u00a0Je tiens \u00e0 exprimer toute ma gratitude envers Ludivine pour son accompagnement exceptionnel pendant son stage dans notre agence immobili\u00e8re. D\u00e8s le d\u00e9but, elle a su faire preuve d\u2019un professionnalisme remarquable, d\u2019une grande rigueur et d\u2019une r\u00e9elle capacit\u00e9 d\u2019adaptation aux diff\u00e9rents aspects du m\u00e9tier. Ludivine a non seulement ma\u00eetris\u00e9 les comp\u00e9tences techniques li\u00e9es \u00e0 l&rsquo;immobilier, mais a aussi su d\u00e9velopper de bonnes relations avec les clients et l\u2019\u00e9quipe. Sa capacit\u00e9 \u00e0 apprendre rapidement et \u00e0 appliquer ses connaissances sur le terrain a \u00e9t\u00e9 impressionnante. Elle a contribu\u00e9 activement \u00e0 nos projets et a su faire preuve d\u2019initiative, ce qui a grandement facilit\u00e9 notre travail. Je suis convaincu(e) que Ludivine a un bel avenir dans le domaine immobilier et je n&rsquo;h\u00e9site pas \u00e0 la recommander pour toute future opportunit\u00e9 professionnelle.<\/div><div class=\"uagb-tm__meta-inner\"><div class=\"uagb-tm__image-content\"><div class=\"uagb-tm__image\"><img decoding=\"async\" class=\"uagb-tm-img-src\" src=\"https:\/\/fl-i.fr\/NDRC2025-03\/wp-content\/uploads\/2025\/01\/Capture-decran-2025-01-15-101505-150x150.png\" alt=\"\" width=\"60\" height=\"57\" loading=\"lazy\"\/><\/div><\/div><div class=\"uagb-testimonial-details\"><span class=\"uagb-tm__author-name\">Kardiatou Ba-Carette<\/span><span class=\"uagb-tm__company\">Agent commerciale Century 21<\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Notre \u00e9quipe<\/h2>\n\n\n\n<div class=\"wp-block-uagb-team uagb-team__image-position-above uagb-team__align-center uagb-team__stack-tablet uagb-block-829ce641\"><div class=\"uagb-team__content\"><h3 class=\"uagb-team__title\">Corinne Forgit<\/h3><span class=\"uagb-team__prefix\">Responsable Commerciale<\/span><p class=\"uagb-team__desc\">Corinne Forgit est une professionnelle passionn\u00e9e par le domaine immobilier, avec plus de 10 ans d&rsquo;exp\u00e9rience dans la gestion commerciale et la relation client. Son approche ax\u00e9e sur l\u2019\u00e9coute et sa capacit\u00e9 \u00e0 comprendre les besoins sp\u00e9cifiques de chaque client lui ont permis de b\u00e2tir une solide r\u00e9putation dans le secteur. Elle est d\u00e9di\u00e9e \u00e0 offrir des solutions sur mesure tout en garantissant une exp\u00e9rience client optimale. Corinne est un membre cl\u00e9 de notre \u00e9quipe, apportant son expertise et son engagement pour assurer la satisfaction de nos clients.<\/p><ul class=\"uagb-team__social-list\"><li class=\"uagb-team__social-icon\"><a href=\"#https:\/\/twitter.com\/corinne_forgit\" aria-label=\"twitter\" target=\"_self\" title=\"\" rel=\"noopener noreferrer\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path d=\"M459.4 151.7c.325 4.548 .325 9.097 .325 13.65 0 138.7-105.6 298.6-298.6 298.6-59.45 0-114.7-17.22-161.1-47.11 8.447 .974 16.57 1.299 25.34 1.299 49.06 0 94.21-16.57 130.3-44.83-46.13-.975-84.79-31.19-98.11-72.77 6.498 .974 12.99 1.624 19.82 1.624 9.421 0 18.84-1.3 27.61-3.573-48.08-9.747-84.14-51.98-84.14-102.1v-1.299c13.97 7.797 30.21 12.67 47.43 13.32-28.26-18.84-46.78-51.01-46.78-87.39 0-19.49 5.197-37.36 14.29-52.95 51.65 63.67 129.3 105.3 216.4 109.8-1.624-7.797-2.599-15.92-2.599-24.04 0-57.83 46.78-104.9 104.9-104.9 30.21 0 57.5 12.67 76.67 33.14 23.72-4.548 46.46-13.32 66.6-25.34-7.798 24.37-24.37 44.83-46.13 57.83 21.12-2.273 41.58-8.122 60.43-16.24-14.29 20.79-32.16 39.31-52.63 54.25z\"><\/path><\/svg><\/a><\/li><li class=\"uagb-team__social-icon\"><a href=\"#https:\/\/www.facebook.com\/corinne.forgit\" aria-label=\"facebook\" target=\"_self\" title=\"\" rel=\"noopener noreferrer\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path d=\"M504 256C504 119 393 8 256 8S8 119 8 256c0 123.8 90.69 226.4 209.3 245V327.7h-63V256h63v-54.64c0-62.15 37-96.48 93.67-96.48 27.14 0 55.52 4.84 55.52 4.84v61h-31.28c-30.8 0-40.41 19.12-40.41 38.73V256h68.78l-11 71.69h-57.78V501C413.3 482.4 504 379.8 504 256z\"><\/path><\/svg><\/a><\/li><li class=\"uagb-team__social-icon\"><a href=\"#https:\/\/www.linkedin.com\/in\/corinne-forgit\" aria-label=\"linkedin\" target=\"_self\" title=\"\" rel=\"noopener noreferrer\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\"><\/path><\/svg><\/a><\/li><\/ul><\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Bonjour, je m&rsquo;appelle Ludivine Bach\u00e9, j&rsquo;ai 19 ans et je suis actuellement en deuxi\u00e8me ann\u00e9e de BTS N\u00e9gociation et Digitalisation [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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