{"id":183,"date":"2024-10-16T13:39:54","date_gmt":"2024-10-16T13:39:54","guid":{"rendered":"https:\/\/fl-i.fr\/NDRC2025-27\/?p=183"},"modified":"2025-01-15T13:29:40","modified_gmt":"2025-01-15T13:29:40","slug":"stage-chez-bnp-paribas","status":"publish","type":"post","link":"https:\/\/fl-i.fr\/NDRC2025-27\/stage-chez-bnp-paribas\/","title":{"rendered":"D\u00e9couverte du monde bancaire : mon stage \u00e0 la BNP Paribas d\u2019Andernos"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Durant ma premi\u00e8re ann\u00e9e de BTS NDRC (N\u00e9gociation Digitalisation de la Relation Client) j&rsquo;ai eu l\u2019opportunit\u00e9 d\u2019effectuer un stage au sein de l\u2019agence BNP Paribas d\u2019Andernos. Ce stage a \u00e9t\u00e9 une immersion enrichissante dans le monde bancaire. Voici un retour sur cette exp\u00e9rience marquante \u00e0 l&rsquo;agence bancaire BNP Paribas sur le bassin d&rsquo;Arcachon \u00e0 Andernos-Les-Bains.<\/p>\n\n\n\t\t\t<div \n\t\t\tclass=\"wp-block-uagb-google-map uagb-google-map__wrap uagb-block-41f7a3b9     \"\n\t\t\tstyle=\"\" >\n\t\t\t\t<embed\n\t\t\t\t\tclass=\"uagb-google-map__iframe\"\n\t\t\t\t\ttitle=\"Google Map for \"\n\t\t\t\t\tsrc=\"https:\/\/maps.google.com\/maps?q=188%20boulevard%20de%20la%20r%C3%A9publique%2033510%20andernos&#038;z=14&#038;hl=en&#038;t=m&#038;output=embed&#038;iwloc=near\"\n\t\t\t\t\twidth=\"640\"\n\t\t\t\t\theight=\"374\"\n\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t><\/embed>\n\t\t\t<\/div>\n\t\t\t\n\n\n<h2 class=\"wp-block-heading\">Accueil et pr\u00e9sentation de l\u2019agence <\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">D\u00e8s mon arriv\u00e9e, j\u2019ai \u00e9t\u00e9 accueilli par l\u2019\u00e9quipe de l\u2019agence, compos\u00e9e de conseillers client\u00e8le pour les particuliers mais aussi pour les professionnels, ainsi que la responsables d\u2019agence. En effet une premi\u00e8re visite des lieux m\u2019a permis de d\u00e9couvrir les diff\u00e9rentes zones de l\u2019agence, notamment l&rsquo;espace d\u00e9di\u00e9 \u00e0 l\u2019accueil o\u00f9 j&rsquo;allais travailler durant toute la p\u00e9riode de mon stage.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Les bases des services bancaires BNP<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Premi\u00e8rement l\u2019\u00e9quipe m\u2019a pr\u00e9sent\u00e9 les services propos\u00e9s par BNP Paribas, allant des comptes courants et cr\u00e9dits aux assurances et placements. Deuxi\u00e8mement j\u2019ai compris les objectifs des conseillers et les solutions personnalis\u00e9es que l\u2019agence propose aux clients afin d&rsquo;y parvenir. Et pour finir on ma pr\u00e9sent\u00e9s les diff\u00e9rents services qui composent l&rsquo;agence (conseiller proximit\u00e9, conseiller affinit\u00e9, conseiller banque priv\u00e9, conseiller professionnels).<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<div class=\"ast-oembed-container \" style=\"height: 100%;\"><iframe loading=\"lazy\" title=\"D\u00e9couvrez BNP Paribas, ses m\u00e9tiers, son plan strat\u00e9gique et ses engagements\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/VoMZWwq-x28?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Une immersion dans la relation client <\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Durant la premi\u00e8re semaine de mon stage, j\u2019ai observ\u00e9 plusieurs interactions entre les conseillers et leurs clients. Ces \u00e9changes m\u2019ont permis de mieux comprendre l\u2019importance de proposer des solutions adapt\u00e9es \u00e0 la demande de chaque client. Par ailleurs les conseillers m\u2019ont \u00e9galement expliqu\u00e9 comment \u00e9tablir une relation de confiance, essentielle pour fid\u00e9liser les clients.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Participation aux t\u00e2ches<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Durant les 3 semaine qui ont suivi, j&rsquo;ai pu \u00eatres en total autonomie \u00e0 l&rsquo;accueil. J\u2019ai aider les clients \u00e0 faire leurs virements, \u00e0 leurs installer la cl\u00e9 digital sur l&rsquo;application mais aussi \u00e0 leur faire des cartes de d\u00e9pannages. De plus les apres-midi ou l&rsquo;agence \u00e9tait ferm\u00e9 au public j&rsquo;ai pu assister aux rendez-vous client. Ce qui a \u00e9t\u00e9 tr\u00e8s enrichissant pour moi.<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" data-id=\"193\" src=\"https:\/\/fl-i.fr\/NDRC2025-27\/wp-content\/uploads\/2024\/10\/2024-11-22-1024x683.jpg\" alt=\"Un rendez-vous avec un client BNP Paribas pour pr\u00e9sent\u00e9 les diff\u00e9rents services\" class=\"wp-image-193\" srcset=\"https:\/\/fl-i.fr\/NDRC2025-27\/wp-content\/uploads\/2024\/10\/2024-11-22-1024x683.jpg 1024w, https:\/\/fl-i.fr\/NDRC2025-27\/wp-content\/uploads\/2024\/10\/2024-11-22-300x200.jpg 300w, https:\/\/fl-i.fr\/NDRC2025-27\/wp-content\/uploads\/2024\/10\/2024-11-22-768x512.jpg 768w, https:\/\/fl-i.fr\/NDRC2025-27\/wp-content\/uploads\/2024\/10\/2024-11-22.jpg 1360w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"724\" height=\"483\" data-id=\"201\" src=\"https:\/\/fl-i.fr\/NDRC2025-27\/wp-content\/uploads\/2024\/10\/2021-09-21.jpg\" alt=\"Accueil d'un client pour r\u00e9pondre \u00e0 ses demandes\" class=\"wp-image-201\" srcset=\"https:\/\/fl-i.fr\/NDRC2025-27\/wp-content\/uploads\/2024\/10\/2021-09-21.jpg 724w, https:\/\/fl-i.fr\/NDRC2025-27\/wp-content\/uploads\/2024\/10\/2021-09-21-300x200.jpg 300w\" sizes=\"auto, (max-width: 724px) 100vw, 724px\" \/><\/figure>\n<\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Mon stage : une exp\u00e9rience enrichissante<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Mon stage \u00e0 l\u2019agence BNP Paribas d\u2019Andernos a \u00e9t\u00e9 une exp\u00e9rience enrichissante, \u00e0 la fois sur le plan professionnel que personnel. En effet j\u2019ai beaucoup appr\u00e9ci\u00e9 l\u2019implication de l\u2019\u00e9quipe dans ma formation et l\u2019opportunit\u00e9 de d\u00e9couvrir le monde bancaire de l\u2019int\u00e9rieur. Pour finir cela m\u2019a \u00e9galement permis de mieux envisager mes projets professionnels futurs.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-3e41869c wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/mabanque.bnpparibas\/fr\/nous-contacter\/nous-trouver\/trouver-une-agence?agence=YWc6MDEwNjg\">Je d\u00e9couvre l&rsquo;univers de la BNP Paribas<\/a><\/div>\n<\/div>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Vous souhaitez en d\u00e9couvrir plus sur moi, <a href=\"https:\/\/fl-i.fr\/NDRC2025-27\/\">cliquez ici<\/a> !<\/p>\n\n\n\n<div class=\"wp-block-uagb-slider uagb-block-ee2e7247 uagb-slider-container\"><div class=\"uagb-slides uagb-swiper\"><div class=\"swiper-wrapper\">\n<div class=\"wp-block-uagb-slider-child uagb-slider-child-wrap swiper-slide uagb-block-d7ac40d0\"><div class=\"swiper-content\">\n<div class=\"wp-block-uagb-container uagb-block-c5a5327f alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-info-box uagb-block-80de9f37 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><h3 class=\"uagb-ifb-title\">D\u00e9couvrez nos formation bancaire <br><br><br><br><br><br><br><br><br><\/h3><\/div><p class=\"uagb-ifb-desc\">C<\/p><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"https:\/\/www.maformation.fr\/sea\/formations\/metier_conseiller-bancaire.html?utm_source=google&amp;utm_medium=cpc&amp;utm_campaign=277183108&amp;utm_term=51352519812&amp;utm_content=formation%20bancaire&amp;gad_source=1&amp;gclid=Cj0KCQiA1p28BhCBARIsADP9HrOUrHxSHvYi7CgEJFU0drJmAwFvKN1ZmGi3nlSknSQACoIVFTjZay8aAmVEEALw_wcB\" class=\"uagb-infobox-cta-link wp-block-button__link\" target=\"_blank\" rel=\"noopener noreferrer\" onclick=\"return true;\"><span class=\"uagb-inline-editing\">Cliquez ici<\/span><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-slider-child uagb-slider-child-wrap swiper-slide uagb-block-72a891ac\"><div class=\"swiper-content\">\n<div class=\"wp-block-uagb-container uagb-block-80406529 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-info-box uagb-block-7281dddd uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><h3 class=\"uagb-ifb-title\">Slide 2<\/h3><\/div><p class=\"uagb-ifb-desc\">Cliquez ici pour modifier ce texte. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.<\/p><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"#\" class=\"uagb-infobox-cta-link wp-block-button__link\" target=\"_self\" rel=\"noopener noreferrer\" onclick=\"return false;\"><span class=\"uagb-inline-editing\">Lire la suite<\/span><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-slider-child uagb-slider-child-wrap swiper-slide uagb-block-c4532d5c\"><div class=\"swiper-content\">\n<div class=\"wp-block-uagb-container uagb-block-baf9d625 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-info-box uagb-block-f10d6483 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><h3 class=\"uagb-ifb-title\">Slide 3<\/h3><\/div><p class=\"uagb-ifb-desc\">Cliquez ici pour modifier ce texte. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.<\/p><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"#\" class=\"uagb-infobox-cta-link wp-block-button__link\" target=\"_self\" rel=\"noopener noreferrer\" onclick=\"return false;\"><span class=\"uagb-inline-editing\">Lire la suite<\/span><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><div class=\"swiper-pagination\"><\/div><div class=\"swiper-button-prev\"><\/div><div class=\"swiper-button-next\"><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Durant ma premi\u00e8re ann\u00e9e de BTS NDRC (N\u00e9gociation Digitalisation de la Relation Client) j&rsquo;ai eu l\u2019opportunit\u00e9 d\u2019effectuer un stage au [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":193,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"categories":[1,23],"tags":[18,16,14,19,21,20,17,15],"class_list":["post-183","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-experience","category-stage-experience","tag-andernos","tag-banque","tag-bnp-paribas","tag-experience","tag-objectifs","tag-profesionnels","tag-service","tag-stage"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Stage BNP Paribas : D\u00e9couvrez mon exp\u00e9rience profesionnels<\/title>\n<meta name=\"description\" content=\"Stage BNP Paribas : Dans cette article nous r\u00e9v\u00e9lons mon exp\u00e9rience durant mon stage dans le monde bancaire chez BNP Paribas.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, 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